Use the knowledge gained from client horror stories to implement best practices and provide a positive client experience.
As humans, we are bound to make mistakes, and each mistake is an opportunity to learn. In this online real estate course, you will learn about mistakes other licensees have made so you can avoid making the same mistakes and negatively impacting your clients. This course explains the impact of negative client experiences, licensees’ fiduciary duties, and representation relationships. It also covers 11 different real-world examples of mistakes made by real estate licensees, the legal and ethical issues present, and the best practices for each scenario.